Privacy Policy

Protection of your Data is important to us!

SCOPE AND PURPOSE OF POLICY

You should carefully review this privacy policy before using this website.  By using this website or taking advantage of any service accessed through this website, you signify your assent to this privacy policy.  If you do not agree to this privacy policy, please do not use this website or our services accessed through it. 

Beiersdorf, Beiersdorf Middle East FZCO. (“Beiersdorf”, “we”, “us” “our”) respects the privacy of its users and recognizes the importance of providing a secure environment for them. Beiersdorf know that you care how information about you is used and shared. This privacy policy describes how Beiersdorf collects, stores, and uses the information you provide on this website. You should carefully review this privacy policy before using this website or services provided through this website. This privacy policy applies only to information collected through this website and not to any information collected from us or through us offline. Please note that, when you link to other websites from this website, this privacy policy does not apply to, and cannot control the activities on, those other sites. Please check those websites for their own privacy policies.

 

 

COLLECTION OF PERSONAL DATA

When you are asked for information while on this website, you are sharing that information with Beiersdorf, its parent, and its various affiliates and sister companies, unless specifically stated otherwise. As a result of that sharing, you may receive communications from any of those Beiersdorf affiliates. In addition, some services offered by Beiersdorf through this website are provided in conjunction with third parties with which Beiersdorf has a business relationship. If your Personal Information is being collected by a company other than Beiersdorf, you will be so notified at the time that the process for the collection of that Personal Information is initiated. If you do not want to have your Personal Information so shared, please do not elect to use the service or facility for which that Personal Information is collected.

 

Beiersdorf collects information from you when you register on this website, respond to a survey or to a communication such as an email, or use other services on this website. Those other services may include, for example, the creation of a profile page, participation in forums or the provision of facilities to permit you to post media content such as images and text. Beiersdorf stores that information or may use third parties under contract.

 

Beiersdorf collects two different types of information: general demographic information and personal identifiable information along with contact details. Beiersdorf uses certain technologies described in Section “Use Of Cookies and Pixels” below to collect information about you. Most of that information is non-identifiable information.

 

Some of the information that Beiersdorf collects from you is defined as personally identifiable information about an individual, as more particularly described under applicable privacy laws (“Personal Information”). Personal Information may include, without limitation: your name, age, mailing address, email address, telephone number, information concerning your interests, occupation, product uses and preferences, and other demographic information that could help identify you. If you have set up an account that is password protected or for any other purpose for which a password is needed, that password is also part of your Personal Information.

 

Any other transfer of your personal data, for example the transfer of logon data from our websites to a third party’s social community website or web service like Facebook or Twitter, requires your explicit prior consent. We may, however, have to disclose information about you if we are required to do so by law or in response to enforceable governmental requests.

 
 

UAE OF PERSONAL DATA

We use the Personal Information collected by us for the following purposes:

  • Providing Products or Services – to fulfil our obligations in relation to any products or services offered or sold to to you, including processing payments and maintaining any memberships you hold with us.
  • Website Maintenance and Analytics – analyzing and improving the effectiveness of our website services, advertising, marketing, market research, and sales efforts, and to monitor the usage of our website.
  • Customer Support and Communications – communicating with you, including responding to any inquiries complaints or providing customer support.
  • Advertising and Marketing – based on your express consent, your Personal Information may be used for advertising or marketing purposes, e.g. for sending you newsletters, product samples, updates on competitions or sweepstakes, all via e-mail or post or any other communication channel you consented to. We may also use your data, including your Personal Information, to create and maintain a user profile to provide you with individualized advertising and promotions.
  • Other Purposes – to fulfil any other purpose for which you provide the Personal Information.

 

USE OF COOKIES AND PIXEL TAGS

A cookie is a small bit of computer code that Beiersdorf sends to your computer and is stored on your hard drive. It allows a website to transfer bits of information to your computer for record-keeping purposes. A cookie stored in your computer can be used to “remember” specific data items such as your password or operational information, such as the fact that you have already subscribed to the full version of a particular online game. That allows Beiersdorf to speed up your future activities, saving the time you would normally spend entering information such as your password or subscription information. In addition, Beiersdorf may use cookies to retrieve user information for promotional, marketing, or security purposes.

We use AdFrom function on our websites in order to evaluate the use of the website and make it possible for us and other advertisers who co-operate with AdForm to be able to present to you with user-relevant advertising. By using our website, you agree to the AdForm cookie being inserted and thus usage data from you being collected, saved and used in the manner described above for the purpose specified. You moreover agree that your data will be stored in cookies beyond the end of the browser session and can for example be accessed again when you next visit websites. You can revoke this consent at any time with effect for the future by deleting the AdForm cookie and permanently deactivating it.

Pixel Tags, also known as a clear GIF or web beacon, are an invisible tag placed on certain pages of the Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. The Company uses pixel tags for Site analytics, site crawling across the Company’s network of sites and to serve you more relevant Content and ads based upon your historical behavioral patterns. If you turn off cookies the pixel tag will simply detect an anonymous Site visit.

This website also uses the Evergage (Salesforce Interaction Studio) tool for personalization purposes. It allows us to display personalized content based on website actions (e.g. click, viewing time, entering a search term) and to better understand the needs of our website visitors. For example, we are then able to show you products that you might like or, as a myNIVEA loyalty program user, send you a message by e-mail if you have forgotten products in your shopping cart.

 

 

WITHDRAWAL OF CONSENT

You may withdraw your consent to use your personal data completely or partly at any time with future effect. We will erase your data upon receipt of the withdrawal. Please send your withdrawal to us, preferably to one of the following addresses:

By e-mail:
Queries.Middleeast@Beiersdorf.com

By Post: United Arab Emirate, Dubai, P.O.Box: 18570

 

RIGHT TO INFORMATION

Upon request, we will promptly inform you which of your personal data, if any, was collected during your visits to our website. Please direct all you queries preferably to one of the addresses stated above.

 

AUTOMATICALLY RECORDED INFORMATION (NON-PERSONAL DATA)

When you access our website, we automatically collect general information that is not related to your person, e.g. the name of the internet service provider (or with company networks, the name of your firm), the website you visited before ours, information on our website you called up, date and time of the call up and the operating system and browser version in use.

This information is collected and analyzed in anonymized form. It is used solely for the purpose of improving the attractiveness, content and functionality of our website. It is not processed any further nor is it transmitted to third parties.

 

TRANSFERS OF PERSONAL INFORMATION

The Personal Information you provide to Beiersdorf may be transferred as an asset in connection a merger or sale involving all or part of Beiersdorf or as part of a corporate reorganization, stock sale or other change of control. As part of its business operations, Beiersdorf may transfer Personal Information to recipients in countries that do not provide the same level of legal data protection as the country from which you access our website or services. By using Beiersdorf’s website or services, you consent to the transfer of Personal Information and to the processing by Beiersdorf of that Personal Information.

 

MANAGEMENT OF YOUR PERSONAL INFORMATION

At the time you provide personal information, Beiersdorf will give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the messages that Beiersdorf may send you, including electronic newsletters, have procedures within them to cancel the receipt of similar information in the future or later editions. You may also be given the opportunity to “opt out” of certain features or functions.

 

CHILDREN

We do not engage in collecting personal data of children. If we become aware that such data has been communicated to us without the children’s parents’ or other legal guardian’s consent, we will attempt to delete it without delay. In doing so, we shall be bound by corresponding instructions from you in your capacity as parents or legal guardians.

 

DATA SECURITY

We have implemented technical and organizational measures to protect your data from loss, modification, theft or access by unauthorized third parties.

 

PRIVACY POLICY TEXT FOR DV360

This notice details how Beiersdorf Middle East FZCO (“we”, “us”, “our”) and its affiliates (together the “Beiersdorf Group”) collect cookies when you browse our website.

By engaging with our United Arab Emirates website (in addition to clicking accept to any applicable cookie banner or notice), you agree and provide your explicit consent to our, and our employees’, contractors’ and relevant third parties' handling, processing, transferring and/or disclosing of your personal data in accordance with this notice. Please refer to our Privacy Policy located at [include link] to find out further information on how we handle and process your personal data.

-Precondition: Cookie Lifetime set to 180 days
-Marketing Cookie: Fire tool only after cookie consent
-EU Website: Link website tool with website record (NIVEA 1143) in the DPP under IT System and enter your market country

 

English/Arabic (below)

ENGLISH

2.6.x Floodlight activities/ DV360

Information/purpose:

This website uses DV360's Floodlight Tag to measure the effectiveness of our advertising campaigns, to limit the frequency with which you are shown a particular ad, and to display only ads that are relevant to you and your interests. In particular, information about the ads you click on, as well as your previous user behavior on third party websites, is collected and stored. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Google ad and later calls up our website with the same browser and buys something there. The cookies do not contain any personal information such as email addresses, names or addresses.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. Through the integration of the floodlight tag, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us.

In addition, the Floodlight Tags used allow us to understand whether you perform certain actions on our website after you have called up one of our display/video ads on another platform or clicked on it (conversion tracking). Google uses this cookie to understand the content you have interacted with on our websites in order to later send you targeted advertising.

Used Cookies: type C. More information can be found in the sectionCookies

Recipients:

We transfer the collected data to the relevant Beiersdorf Group internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. platform management provider, analysis service provider) in accordance with the required purposes (ad campaign management), based on the consent that you have provided to the transfer of collected data in this notice. Main service provider is Google Ireland Ltd, Ireland. Platform/hosting providers will have access to personal data from a third country (countries outside the United Arab Emirates).

Deletion/withdrawal:

You can prevent your participation in this tracking process in various ways: a) by setting your browser software accordingly, in particular by suppressing third-party cookies, you will not receive any ads from third-party providers; b) via installation of the from google provided plugin https://www.google.com/settings/ads/plugin c) by deactivating cookies from your browser under http://www.aboutads.info/choices d) by setting your cookie preferences accordingly cookie preferences accordingly

Cookie lifetime:

up to 180 days after last interaction (this applies only to cookies which have been set by this website)

 

PRIVACY POLICY TEXT FOR GOOGLE CAMPAIGN MANAGER

This notice details how Beiersdorf Middle East FZCO (“we”, “us”, “our”) and its affiliates (together the “Beiersdorf Group”) collect cookies when you browse our website.

By engaging with our United Arab Emirates website (in addition to clicking accept to any applicable cookie banner or notice), you agree and provide your explicit consent to our, and our employees’, contractors’ and relevant third parties' handling, processing, transferring and/or disclosing of your personal data in accordance with this notice. Please refer to our Privacy Policy located at [include link] to find out further information on how we handle and process your personal data.

-Precondition: Cookie Lifetime set to 180 days
-Marketing Cookie: Fire tool only after cookie consent
-EU Website: Link website tool with website record (NIVEA 1143) in the DPP under IT System and enter your market country

 

English/Arabic (below)

ENGLISH

2.6.x Google Campaign Manager

Information/purpose:

This website also uses the online marketing tool Campaign Manager by Google. Campaign Manager uses Cookies to display ads relevant to users, improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Google uses a cookie ID to track which ads are displayed in which browser and to prevent them from being displayed more than once. In addition, Campaign Manager may use cookie IDs to collect conversions related to ad requests. This is the case, for example, when a user sees a Campaign Manager ad and later visits the advertiser's website with the same browser and buys something there.

Your browser automatically establishes a direct connection to the Google server once visiting our website. We have no influence on the extent and the further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating Campaign Manager, Google receives the information that you have called the corresponding part of our Internet presence or clicked on an advertisement from us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the providers may obtain and store your IP address.

In addition to that, Campaign Manager (e.g. DoubleClick Floodlight) cookies allow us to understand whether you complete certain actions on our website(s) after viewing one of our display/video ads on Google or other platforms through Campaign Manager or clicking through one (conversion tracking). Campaign Manager uses this cookie to understand the content with which you have interacted on our website(s) in order to be able to send you targeted advertising later.

Used Cookies: type C. For further information, see Cookie Section

Recipients:

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

Transfer to third countries outside the United Arab Emirates is possible, based on the consent that you have provided to the transfer of collected data in this notice.

Further recipients: We transfer the collected data to the relevant Beiersdorf Group internal departments for processing and to other affiliated companies within the Beiersdorf Group or to external service providers, contract processors (e.g. platform, hosting, support and analysis service providers) in accordance with the required purposes (e.g. to perform ads). Platform/hosting providers will have access to personal data from a third country (countries outside the United Arab Emirates).

Deletion/Withdrawal

You can prevent participation in this tracking process in various ways: a) by setting your browser software accordingly (in particular by suppressing third-party cookies, you will not receive any ads from third-party providers); b) by deactivating the interest-based ads of the providers that are part of the “About Ads” self-regulation campaign via the link http://www.aboutads.info/choices.This setting is deleted when you delete your cookies; c) by permanently deactivating Firefox, Internet Explorer or Google Chrome in your browsers under the link http://www.google.com/settings/ads/plugin, d) by setting your cookie preferences accordingly (click here)

Cookie lifetime: up to 180 days after last interaction (this applies only to cookies which have been set by this website)